This Shipping and Delivery Policy applies to purchases made on tmcparts.com and is operated by:
PowerSolvix, MB
Company code: 307018242
VAT number: LT100018843016
Registered address:
Aušros g. 73-4, LT-28191 Utena, Lithuania
Director:
Tautvydas Gaučys
Contact email: info@tmcparts.com
1. Delivery Area
We offer shipping to selected countries. Available delivery locations are shown during checkout.
2. Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
3. Delivery Time
Estimated delivery times:
- Lithuania: 1–3 business days
- European Union: 3–10 business days
- Other countries: 7–20 business days
Delivery times are approximate and may vary depending on courier services and external conditions.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on:
- Delivery destination
- Weight and size of the order
The final shipping cost is displayed before order confirmation.
5. Tracking Information
Once the order is shipped, the Buyer may receive a tracking number (if available) to monitor shipment progress.
6. Delivery Delays
PowerSolvix, MB is not responsible for delays caused by:
- Courier service issues
- Customs procedures
- Incorrect or incomplete address provided by the Buyer
- Force majeure circumstances
7. Failed Delivery
If delivery fails due to incorrect information or failure to collect the shipment, the Buyer may be required to pay additional shipping costs for re-delivery.
8. Damaged or Lost Shipments
If the shipment arrives damaged, the Buyer should:
- Refuse the package, or
- Contact us immediately at info@tmcparts.com
We will investigate the issue and, if confirmed, provide a replacement or refund.
9. Contact Information
If you have any questions regarding shipping, please contact:
PowerSolvix, MB
Email: info@tmcparts.com